Please remember to back up your files before sending your laptop in for reimaging. When your machine is returned to you, nothing will be on it except the programs included on the District Image. All of your files and bookmarks will be gone.
If you move your files from your laptop to your network storage space via a jumpdrive, all you have to do is sync after your laptop is returned and you will be able to retrieve your files in one fell swoop.
Information about reimaging can be found by clicking on the photo in the sidebar. This will help you submit a Helpdesk ticket, and includes advice about what to state in the ticket.
If you have questions about any of this, please let me know.
-blogmaster
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