Tuesday, March 9, 2010

Gloggers: Help

Last week for the first time, a few gloggers reported an error described as follows...
When saving a glog at school, saving was very slow. Upon login again, a black screen appeared, and the background and elements previously inserted into the glog are not visible. All you see is black.
To the best of my knowledge, this was experienced by Debbie at Longfellow and Amy/Blanca at Julian or Brooks. The problem has been reported to our tech department and also to the folks at Glogster.

Glogging This Week:
  1. If you are glogging with students, it's possible the blackout and lost work could happen to you or your students.
  2. Please help us find the source of the problem by taking a few moments to play with Glogster and build a new glog that you wouldn't mind losing. Students who have never glogged before can do this, or you can try it yourself.
  3. Take note of your testing situation, in case you should experience a problem. Did the problem occur when you were working
    1.  on an eMac?
    2. in the lab on an iMac?
    3. on your DL laptop?
    4. at home?
  4. Please report specific problems to the Helpdesk.
Thanks, we should be able to figure out the source of the problem with some good information.


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